The foundation of Shoppers' Stop was laid on October 27, 1991 by the K. Raheja Corp. group of companies. Being amongst India's biggest hospitality and real estate players, the Group crossed yet another milestone with its lifestyle venture - Shoppers' Stop.
From its inception, Shoppers' Stop has progressed from being a single brand shop to becoming a Fashion & Lifestyle store for the family. Today, Shoppers' Stop is a household name, known for its superior quality products, services and above all, for providing a complete shopping experience. We have 20 company owned stores scattered across 9 nine cities in India.
With an immense amount of expertise and credibility, Shoppers' Stop has become the highest benchmark for the Indian retail industry. In fact, the company's continious expansion plans aim to help Shoppers' Stop meet the challenges of the retail industry in an even better manner than it does today.
Designation:
Customer Care Associate - HomeStop
Job Description:
• In-depth knowledge of the Furniture, Furnishings, Brands, Styles, Sizes available in one’s section.
• Ensure Ticketing, Signage's and size stickering, colour blocking, size blocking of merchandise for customer convenience
• Ensure that all concept rooms are well displayed as per Visual Merchandising norms and all fixtures are aligned properly.
• Knowledge of the day’s targets and previous day’s store and section achievement.
• Knowledge of in - store schemes, promotions and events and new product launches in the store
• Ensure Floor and fixture cleanliness
• Global Counts should be done on regular basis
• Provide regular feedback to Supervisor regarding fast movers, slow movers, out of stock merchandise.
• Knowledge of current market trends and competitors in same categories.
• Maintain database of important and regular customers.
• Ensure that goods are home delivered on time and without any damages
Desired Profile:
Fluency in English & Knowledge of one local language
Graduate/HSC pass.
18 to 30 years of age
Prior work experience of minimum 6 months to 1 year.
Freshers can apply
Experience: 0 - 1 Years
Industry Type: Retailing
Functional Area: Sales, BD
Education: UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required
Location: Navi Mumbai
Keyword: Home Section, CCA, Customer Service
Associate, Retail, Customer Care Associate
Contact: Shoppers Stop Ltd
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